Jaimore - Online Fashion and Fine Jewellery, Accessories, Victoria

Payment Options

We accept the following methods of payment:

PayPal
Credit Card payments via PayPal

Credit Card payments are accepted via Paypal.

If you do not have a current Paypal account you can still use Paypal to make your payment by logging into Paypal as a guest.

At 'Jaimore' we prefer Paypal for your online payment as it adds another layer of security to your purchase.

If you are having any problems making your payment, do not hesitate to contact us at : sales@jaimore.com.au.

If you are not familiar with Paypal and its secure online payment system, you can obtain further information by visiting www.paypal.com

Transaction Currency

All transactions on this site are processed in Australian Dollars ($AUD).

The currency conversion will automatically take place when you make your online payment via Paypal.

Shipping & Delivery

Domestic Shipping

Items are shipped using Standard Postage Services. Please inquire if Express Shipping is preferred and we will provide you with an Express Post Shipping quotation.

Most of our jewellery pieces are shipped for free within Australia.
Pick up is not available.
Once items are received, the buyer takes full responsibility for the condition of the items.
Please contact us within 24 hours if the item shows signs of damage in transit.
Please allow 3 to 7 business days for your item to be delivered (weekends excluded).

International Shipping

We ship worldwide. Delivery is via Australia Post Standard International Air Mail.

International customers please note estimated delivery time is 7 to 10 business days (weekends excluded), however sometimes delays may occur due to Customs. This delay can sometimes extend up to 30 business days and is out of Australia Post's control.

Therefore this estimated delivery time is not guaranteed.

For International customers, the ‘Buyer’ will be responsible for any Import Duty Taxes associated with their purchased item.

For further information (including shipping costs) please refer to our ‘International Customers’ tab in the drop down menu under “Contact Us” at the top of our webpage.

Returns

Sometimes the Items we purchase are not always as expected when we buy them from the Internet. If something is not what you expected, please take the time to contact us as soon as you can and send it back to us (the return postage will be at the Buyer’s expense).

We will notify you personally by email once the refund has been completed.

Note: We take no responsibility if the Item is lost on return postage.

Returns Policy

Refunds, exchanges or credit will not be provided for the following reason:

You have caused or contributed to the failure of the item, for example, by damaging or misusing the product.

In the event of a return

Please contact us via email at : sales@jaimore.com.au

prior to making a return.

Items must be returned unused and in their original packaging with all tags attached.
Items must be returned within 30 days after the purchase date.
Proof of purchase must be provided.
Return postage is the responsibility of the Buyer.

Terms of Use

Money Back Guarantee

For Your Peace of Mind

At Jaimore, we hope that you are 100% satisfied with your selection. If for any reason you are not completely satisfied with your purchase, we will refund 100% of the original purchase price (less shipping & handling expenses).

Please let us know within 48 hours of delivery if you are not completely happy with your item(s). Return shipping & handling costs will be at the Buyer's expense and must be returned using the same postal service.

Any return items must be returned unused in their original condition and in their original packaging. Once received and inspected your purchase price will be refunded (less shipping & handling expenses).

Please let us know via email or phone if you have any concerns with your purchase.

We also offer a 30 day money back guarantee against any manufacturing fault in items received.

100% Secure Ordering

When a customer makes a purchase on our website the only information that is entered by the customer is the item and any item options. Once a customer clicks Checkout, the customer is redirected away from our website to the PayPal Checkout. Any personal or payment details that the customer has to enter are therefore not entered on our site but rather on the merchant account site which is secured by PayPal.

(For more information about exactly how they encrypt and secure payment information, please contact Paypal directly. Web address : www.paypal.com)

If you have any questions regarding our security policy, please contact our customer support centre at : sales@jaimore.com.au

Privacy Policy

http://www.jaimorejewellery.com.au “website” is a site which is operated by ‘Jaimore’.

‘Jaimore’ is our Australian Registered Business Name. This may be verified by visiting the Australian Securities and Investments Commission (ASIC) at : www.asic.gov.au

Our registered ABN (Australian Business Number) is

46 271 141 548.

At ‘Jaimore’ we are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us.

Any questions or queries you may have can be sent to our customer support team at : sales@jaimore.com.au

In general you can use our website without giving us any information, however if you do make a purchase with us: your name, postal address, telephone number, email address and credit card information (if payment is made via credit card) will be collected.

All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person. We do not store or keep any credit card details.

If you contact us, we may keep a record of that correspondence to assist with any future enquiries you may have.

For further and more detailed information on our 'Privacy Policy', please click on our 'Privacy Policy' Tab above.